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APM - Translating IT Metrics into Business Meaning Value

Larry Dragich

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Top Stories by Larry Dragich

Your Next Move During an IT Postmortem Review Can a postmortem review help foster a curiosity for innovative possibilities to make application performance better? Blue-sky thinkers may not want to deal with the myriad of details on how to manage the events being generated operationally, but could learn something from this exercise. Consider the major system failures in your organization over the last 12 to 18 months. What if you had a system or process in place to capture those failures and mitigate them from a proactive standpoint preventing them from reoccurring? How much better off would you be if you could avoid the proverbial "Groundhog Day" with system outages? The argument that system monitoring is just a nice to have, and not really a core requirement for operational readiness, dissipates quickly when a critical application goes down with no warning. Startin... (more)

Why DevOps Needs a Friend

As enterprises embrace the DevOps philosophy, and the coalescence of the Development and Operations continues, I foresee the conditions ripening to foster innovative methods of making application performance better and code deployments smoother.  To me, the argument that system monitoring is just a “nice to have” and not really a core requirement for operational readiness dissipates quickly when a critical application goes down with no warning. Application Performance Management (APM) has been bred with all the right elements to give us the insights we need to see the health of ... (more)

Monitoring Magic and the Future of APM

At the time when we were looking for a monitoring solution (2006-2007) APM as we know it today had yet to be defined. There was no Gartner MQ, real-user-monitoring (RUM) was too high level, “agent monitoring” brought concerns of overhead and complexity, instrumenting the application meant to ARM it (i.e., Application Response Measurement), and transaction tagging was a pipe dream. This created a fierce debate on the risks and rewards of agent vs. agentless monitoring, read The Monitoring Duality of APM. So, when we were developing our monitoring approach, our first priority was t... (more)

The Intangible Benefits of APM

The Intangible Benefits of APM In a perfect world, Application Performance Management (APM) has all the right elements in place, providing value to the business and IT by giving us the metrics we need and showing us the health of our applications. It alerts us to anomalies when slowdowns occur, and shows us trends on performance. But there are other elements in play that can make the operations a little smoother and our days a little brighter.Neutralize Emotions Having the ability to engage in a fact based conversation about the end-user-experience, instead of "spinning" infrastr... (more)

Spotting Anomalies When Things Are Calm

Monitoring application performance on the surface and the currents below is a great way to build a performance baseline and provide application fluency. Ironically, the deep dive tools sets in place today still may not provide all the insight you need to quickly resolve anomalous behavior. Standing back on the shore waiting for an event to go by may not be the best approach for proactive monitoring. Synthetic monitoring (active monitoring) is needed to help reduce the blind spots for critical business applications. For example, we just experienced a production issue on a fully inst... (more)