In the world of Application Performance Management (APM) it is always better
to enlist more than one entity to help solve the mystery of performance
It's kind of like arriving at the scene of the crime on foreign soil, being
blindfolded, shoved out the door, and then asked to help solve the
injustice without any insight. All you can do is begin by asking people
in the vicinity, providing you speak their language, for information on what
they have seen (i.e. end-user-experience).
Gathering facts related to a crime is essential, and can be likened to
utilizing an APM solution for solving application performance
problems. The more information about an application's behavior that you can
obtain, along with understanding its idiosyncrasies within the environment,
the more likely you will be able to pinpoint root causes of performance
The Three Peop... (more)
Can event management help foster a curiosity for innovative possibilities to
make application performance better? Blue-sky thinkers may not want to deal
with the myriad of details on how to manage the events being generated
operationally, but could learn something from this exercise.
Consider the major system failures in your organization over the last 12 to
18 months. What if you had a system or process in place to capture those
failures and mitigate them from a proactive standpoint preventing them from
reoccurring? How much better off would you be if you could avoid the
APM is entering into a period of intense competition of technology and
strategy with a multiplicity of vendors and viewpoints. While the
nomenclature used within its space has five distinct dimensions that
elucidate its meaning, the very acronym of APM is in question: Application
Performance ... Monitoring vs. Management.
It's strange to think that we would not normally use monitoring and
management synonymously, but when used in the APM vernacular they seem to be
interchangeable. This may be a visceral response, but I see the APM idiom
converging on itself and becoming a matter... (more)
Maximum productivity can be achieved more efficiently through event
correlation, system automation and predictive analysis. Making that a reality
however, requires consideration on how to manage the integration touch points
from multiple toolsets and openness to the intrinsic value that this
integration can provide.
A focus on integration techniques, and not necessarily the monitoring
technologies themselves, may be a better use of time to achieve a state of
harmony within the event to incident flow. When rolling out an Application
Performance Management (APM) solution, selectio... (more)
By embracing End-User-Experience (EUE) measurements as a key vehicle for
demonstrating productivity, you build trust with your constituents in a very
tangible way. The translation of IT metrics into business meaning (value)
is what APM is all about.
The goal here is to simplify a complicated technology space by walking
through a high-level view within each core element. I'm suggesting that the
success factors in APM adoption center around the EUE and the integration
touch points with the ITIL / ITSM processes.
When looking at APM at 20,000 feet, four foundational elements come ... (more)