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Translating IT metrics into business meaning (value)

Larry Dragich

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Top Stories by Larry Dragich

The "Butterfly Effect" theoretically describes a hurricane's formation being contingent on whether or not a distant butterfly had flapped its wings weeks before. This highlights a sensitive dependence on environmental conditions where a small change at one place (Dev Env) can result in large differences to a later state (Production). Consider the possibility that a small innocuous code change could go undetected, promoted through Development & QA, and then have catastrophic effects on performance once it reaches production. The environmental variants need to be minimized and closely monitored to prevent the anomalous behavior. Depending on transaction volume and performance characteristics there will be a certain level of noise that will need to be squelched to a volume level that can be analyzed. This is the precipice where APM intersects Capacity Management and a... (more)

APM & MoM - Symbiotic Solution Sets

Maximum productivity can be achieved more efficiently through event correlation, system automation and predictive analysis. Making that a reality however, requires consideration on how to manage the integration touch points from multiple toolsets and openness to the intrinsic value that this integration can provide. A focus on integration techniques, and not necessarily the monitoring technologies themselves, may be a better use of time to achieve a state of harmony within the event to incident flow. When rolling out an Application Performance Management (APM) solution, selectio... (more)

Spotting Anomalies When Things Are Calm

Monitoring application performance on the surface and the currents below is a great way to build a performance baseline and provide application fluency. Ironically, the deep dive tools sets in place today still may not provide all the insight you need to quickly resolve anomalous behavior. Standing back on the shore waiting for an event to go by may not be the best approach for proactive monitoring. Synthetic monitoring (active monitoring) is needed to help reduce the blind spots for critical business applications. For example, we just experienced a production issue on a fully inst... (more)

Why DevOps Needs a Friend

As enterprises embrace the DevOps philosophy, and the coalescence of the Development and Operations continues, I foresee the conditions ripening to foster innovative methods of making application performance better and code deployments smoother.  To me, the argument that system monitoring is just a “nice to have” and not really a core requirement for operational readiness dissipates quickly when a critical application goes down with no warning. Application Performance Management (APM) has been bred with all the right elements to give us the insights we need to see the health of ... (more)

APM: Running with a Renegade - DevOps

Much like electricity, APM will take the path of least resistance when entering into an organization, attracted to the area with the strongest need; lightning, as soon as it is triggered, needs to find ground. It may be brought in to help resuscitate an application that has recently become lethargic or assist the team in rehabilitating an intrinsic codebase. Once the goal is attained however, the propensity to pigeonhole APM as a point solution is high. Now contrast this with DevOps, which is moving forward with a momentum permeating IT and giving us a means to change the way we... (more)